Don’t let scammers encourage you to install dangerous software They might even guess what operating system you’re using. If you receive a call like this one, it’s a scam, and all you need to do is hang up.Ĭybercriminals often use publicly available phone directories, so they might know your name and other personal information when they call you. Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) about your computer security or software fixes. This is not a legitimate call from Microsoft. Then they said they could prove that they were from Microsoft by giving me my serial number if I would go to a website called Is this call a scam? I thought it sounded fake, and I told them that I had no way to know if they were who they said they were. I received a call from someone who claimed that my computer had been identified by Microsoft as vulnerable. You can also read our latest blog, Teaming up in the war on tech support scams.) (Note: Our Tech support scams FAQ page has the latest info on this type of threat, including scammer tactics, fake error messages, and the latest scammer hotlines. SSO solution: Secure app access with single sign-on.Identity & access management Identity & access management.App & email security App & email security.
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